A standard spare part and consumable warehouse enables urgent delivery to customers in any region.
Throughout the equipment’s service life, customers are provided with a wide range of customer services, such as:
- installation supervision, adjustment supervision, chief supervision, inspection, repair, supply and replacement of required spare parts and components. Power Machines guarantees the high quality and reliability of its supplied equipment.
The customer service program includes a flexible discount system and mutually-beneficial customer service procedures, such as:
- extended warranty period;
- additional spare parts and materials;
- required equipment delivery directly from the company’s customer support warehouse;
- full-scale equipment examination and diagnostics services using state-of-the-art testing and diagnostics tools.
The supply scope of spare parts includes special components such as retaining rings, current-carrying bolts, PET cords, etc. Special chemical components, such as varnishes, enamels and compression materials, are provided as well.